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All orders ship from Huntington Beach, located in Southern California. Showcase Express ships all products worldwide via UPS Ground. Please note smaller items may ship via USPS. If you require a different carrier or over night service on any of our larger products you must make arrangements with us prior to placing your order. Currently, the Showcase Express website will only automatically calculate shipping costs within the United States. Due to the extreme care we place in packing our shipments we charge a nominal handling fee that is automatically calculated within the shipping costs.
Orders placed on the Showcase Express website will almost always ship the following business day if placed prior to 1:00pm PST.
In the event that your order from Showcase Express will not ship within two business days, a Showcase Express representative will notify you via phone or email within 24 hours of receiving your order.
All Showcase Express products are shipped fully insured by the carrier. In the unlikely event that your Showcase Express product does not arrive, or is damaged in transit, all claims must be made directly with the carrier. We will promptly complete our portions of any claim forms that may be necessary.
The online shopping cart will calculate international shipping costs however you may need to register for an account prior to using the shopping cart system. In the event you are having trouble you may contact via the web form or by phone. Please besure to include your complete postal address and indicate all products you would like to order to accurately provide you with the shipping costs.
Shipping costs on international orders, including applicable taxes and duties, must be paid COD directly to the carrier by the customer upon arrival of the shipment.
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